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Damage reporter: Simply report defective street lighting now!
Simply report defective lanterns and damage using your smartphone! Use the Bayernwerk AG damage reporter for quick help.
Damage reporter: Simply report defective street lighting now!
Bayernwerk AG's damage reporter enables citizens to report defective street lighting and other damage directly to the city administration via their smartphone. The use is uncomplicated. A special app is not required. The web app can be accessed via a link or by scanning a QR code.
Easy access to the web app
For easier use, the damage detector can be saved as a bookmark or placed as an icon on the smartphone screen. You can also find the link to the damage reporter under Citizen Service > Damage Reporter.
This is how the message works
Reporting street lighting damage is done by selecting the light point number that is stuck on each pole. Alternatively, the defective lamp can be selected using the map function. If the GPS function is activated, the location of the street lamp is displayed directly. If someone reports damage, they will immediately receive a notification if it has already been reported.
Forwarding of reports
As soon as the report is received by the municipality, it is immediately forwarded to the network operator. Personal data entered optionally will only be used for queries.
Danger imminent
If there is imminent danger, it is important to immediately inform the responsible network operator by telephone. The fault number for electricity is 0941-28 00 33 66 and for gas 0941-28 00 33 55.