Citizens' office in Bernhardswald closed on December 29th and 30th!

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On December 29th and 30th, 2025, the citizens' office in Bernhardswald will be closed due to illness. Please understand.

Citizens' office in Bernhardswald closed on December 29th and 30th!

On December 29, 2025, the Citizens' Office - Passport Office in Bernhardswald will be closed due to illness. Service will again be unavailable on the following day, December 30, 2025. The municipal administration has announced that this is due to health reasons and asks citizens for their understanding of the inconvenience.

In addition, administrative services will also not be available on January 2nd and 5th, 2026, as these days are considered bridge days. On these days the Citizens' Office is difficult to reach and this could therefore affect the planning of citizens who rely on certain services. Nevertheless, the municipal administration wishes all citizens a happy and healthy New Year.

Citizens' office - tasks and services

In general, the Citizens' Office is a central contact point for registration matters. It was founded with the aim of improving citizen service, particularly through extended opening hours and shorter waiting times. In many cities, the Citizens' Office is known as the Citizens' Office or Residents' Registration Office, which can vary depending on the region. In Switzerland it is even referred to as population control. The first citizens' offices were set up in the 1980s, for example in Bielefeld and Unna.

The tasks of a citizens' office are diverse and concern, among other things:

  • Passangelegenheiten
  • An-, Ab- und Ummeldungen
  • Ausstellung von Führungszeugnissen
  • Ausstellung von amtlichen Beglaubigungen
  • Erteilung von Auskünften aus dem Melderegister

In addition, the Citizens' Office plays a crucial role in contributing to population statistics by providing information on registrations and de-registrations as well as deaths. These statistics are usually compiled by the statistical office of the respective municipality or district.

Overall, it shows that the Citizens' Office is not only an important contact point for citizens, but also contributes to the efficient administration of the community. Despite the temporary closures in Bernhardswald, those responsible hope to be able to offer a smooth service again soon.