Broken street lights: How to conveniently report faults using the app!

Broken street lights: How to conveniently report faults using the app!

Regensburg Netz GmbH has been providing public street lighting in the Regensburg district since 2024 and operates around 8,700 lights in several communities. The partner communities include Bad Abbach, Barbing, Donaustauf, Lappersdorf, Mintraching, Obertraubling, Pentling, Pettendorf, Sinzing, Tegernheim, Wenzenbach and Zeitlarn. A new measure for reporting broken street lights is available to citizens, which can be downloaded free of charge from both the App Store (iOS) and the Google Play Store (Android) via the street lighting app. Alternatively, disruptions can also be reported online via the Regensburg Netz GmbH website, where users can enter the location and type of disruption on a map. These fault reports apply to the lights operated by Regensburg Netz GmbH, while citizens in the Regensburg urban area must contact the city's civil engineering department if they have defective street lighting.

Progress for citizens

The introduction of the app for reporting defective street lights represents a significant step forward for citizens, who can now respond to disruptions more easily and quickly. Instead of submitting verbal reports or uncoordinated complaints, users have the opportunity to provide specific information about the defects, making maintenance operations more efficient. The online fault report is not only practical, it also enables faster processing of the reports received and improved transparency for the affected communities.

With regard to digitalization in cities, the importance of smart street lighting is becoming increasingly important. This development goes hand in hand with the digital transformation of urban spaces. Smart street lighting systems not only offer energy savings, but also numerous other benefits. This means they can act as the backbone of an IoT network and provide various services for citizens, companies and city administrations. The benefits of modern smart street lighting include monitoring the environment, increasing safety in public spaces, improved connectivity through WiFi hotspots and location-based services.

Benefits of smart lighting

Smart city strategies emphasize the implementation of intelligent lighting systems capable of saving up to 50% of street lighting costs. Overall, up to 40% of a city's energy consumption comes from street lighting, which is why this area is of great importance for sustainable urban energy concepts. For example, in cities such as Copenhagen and Bristol, the use of smart street lights is realizing significant energy cost savings while increasing public safety.

• Kopenhagen: 70% Energiekosteneinsparungen, Fernverwaltung, erhöhte Sicherheit
• Bristol: 20.000 Straßenleuchten ersetzt, Kosteneinsparungen von 1 Million Pfund pro Jahr
• London: Über 28.000 intelligente Straßenlaternen mit 100% Abdeckung in städtischen Gebieten

Overall, developments in the area of ​​street lighting are an important step towards smart and sustainable cities. Through innovative solutions, Regensburg Netz GmbH ensures that citizens have reliable and modern infrastructure and can actively contribute to the positive development of the urban living space.