Market town modernizes telephone system: cloud technology from September 24th!

Market town modernizes telephone system: cloud technology from September 24th!

The market town has decided to modernize its outdated telephone system and switch to modern cloud telephony. This decision is part of a comprehensive improvement of the municipality's IT infrastructure. Loud beratzhausen.com The current technology in the server room is no longer considered maintainable, which makes this change necessary.

The advantages of the new cloud-based telephone system are complex. In the future, citizens will be able to make phone calls directly via their PC, and automatic switching will also be introduced. Features such as recorded announcements, pool calling, digital fax and personal voicemail will also be available. Another plus is the possibility of mobile telephony, where the usual direct dial number can be retained.

Uniform telephone number and first steps

In the medium term, all telephone connections in the market town are to be pooled under the single number 9400-XX. The first step in this direction will take place on September 24th, 2025 in the town hall, where new direct dialing will be introduced.

The decision to use cloud telephony corresponds to a common trend in which companies are moving away from traditional landline systems with hardware. Loud flexofon.de Small and medium-sized companies, start-ups and even large corporations in particular benefit from this virtual, internet-based solution for voice communication.

Advantages of cloud telephony

Cloud telephony offers numerous advantages that make everyday business life easier. Key aspects include cost-effectiveness as no expensive hardware is required, as well as lower maintenance costs and flexible billing models. Scalability is also a crucial factor: new phone numbers and extensions can be added quickly and easily. Location independence ensures that employees can be reached worldwide using their usual company phone number.

The functional diversity of cloud telephony is impressive. Intelligent routing functions and integration with existing CRM systems are a great help for companies. The provider also ensures data security through regular updates and security measures, including encryption of conversations and GDPR-compliant server locations within the EU.

The switch to cloud telephony is carried out in several steps. First, a suitable provider is selected, followed by porting the phone numbers and connecting to various devices such as IP phones and smartphones. The functions are then configured and the staff is prepared for the new system through training. These systems are not only future-proof, but can also be easily integrated into existing work processes.