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Falkenstein Citizens' Office: Closing days for software updates announced
The Falkenstein Citizens' Office will remain open on September 30th. and closed October 1st, 2024. New software launch and staff training.
Falkenstein Citizens' Office: Closing days for software updates announced
The citizens' office in Falkenstein will not be accessible on September 30th and October 1st, 2024. The reason for this closure is the installation of new software aimed at improving operations in the office. During this time, staff will also receive training to familiarize themselves with the new systems.
As a result of these measures, the municipal offices in Michelsneukirchen and Rettenbach will also remain closed from Monday, September 30th to Wednesday, October 2nd, 2024. This means that citizens in these communities also have to forego services.
Special opening hours on October 2nd
In order to still offer citizens a certain level of service, the citizens' office in the Falkenstein town hall will be open on Wednesday, October 2, 2024, from 8:00 a.m. to 12:00 p.m. and from 2:00 p.m. to 4:00 p.m. This is an exception that allows citizens to carry out important matters despite the previous closure days.
The introduction of the new software should lead to more efficient processing of inquiries and concerns in the long term. Training staff is an important step in ensuring that all employees can make optimal use of the new systems.